Digital laggards must act to mitigate sales loss from store closures

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Permanent store closures were already rife in the retail sector prior to Covid-19 due to spend shifting online, but this has been further intensified by the pandemic. Apparel stores have been especially hard hit, with online penetration forecast to rise to 50.8% in 2020 and expected to remain well above 2019 levels in 2021 at 40.0%, further reducing the need for large store estates.